How will I receive my digital art?


After checkout you will see a link on the confirmation page, as well as receiving a link to the digital files in your inbox. Check your spam folder if you haven’t seen it come through. Your email will come with a Zip file with several ratio options, meaning the image will not need to be cropped when you print at the following sizes: 4:5 - 8x10, 11x14, 16x20 2:3 - 12x18, 16x24, 20x30, 24x36 16:9 - sized for the Samsung Frame TV (horizontal orientation images only) All our files are 50MB or less so that most print shops will be able to take them. We have test printed all our files up to 24x36 inches. Your email link will be active for 30 days.




Can I order a physical print?


At this time we are only offering digital files or custom framed artwork.




Do you accept returns?


For digital downloads, all sales are final. Due the nature of digital downloads there is no way to return the file once it's been emailed to you. If you have specific questions about an item we highly recommend contacting us before you purchase. If there is an error on our part (for example, you receive the wrong file) then please do let us know and we will of course make that right! For framed artwork, returns and exchanges will be accepted if damage has occurred to the frame during shipping. Contact us and we will work with you to replace your framed piece. Because each piece is custom framed, we do not accept returns or exchanges for any other reason. You can view our full return policy here.




Where are good places to print my artwork?


Low cost ($10-40): Costco, Walgreens, Vista Print, and your home printer Higher quality ($30-$100): FedEx Kinkos, Staples, Mpix, shutterfly, Local Printers Local to Dallas: Gill Reprographics, Canyon Creek Art




Where are good places to purchase frames?


Under our Shop Framed section we have curated frames to compliment each piece of art from our trusted partner, Framebridge. Frames are custom cut and hand-made by Framebridge, who ships them to you ready to hang. Framebridge's mouldings are made of solid wood with premium finishes, including acid-free materials and acrylic with UV protection. Each frame is inspected by their experts to ensure perfection before it is shipped out to you from their studios here in the United States. International shipping is not available at this time. If you're looking for something a little different, try one of these: Low cost: IKEA, Michael's, Hobby Lobby, Amazon. Don't forget vintage frames! Estate sales and your attic are great places to repurpose old frames. Higher quality: West Elm, PotteryBarn, Local Framing Shops




Do you accept international orders?


Digital prints are available to purchase and download anywhere in the world. Framed prints are only available to the residents of the United States.




Why aren't all the prints available with all the frame styles?


This is so we can make life easier for you! We have carefully curated the frame options for each piece of art and have limited frames to the ones that will compliment the art well, setting you up for success. You are always welcome to frame on your own or visit Framebridge.com to access a wealth of other framing options. For more info on the frame styles we offer, visit our Frame Styles page.




If I purchase a framed piece, is the digital file included?


No, the framed piece does not include the digital file. If you want your piece framed AND the digital file to hang elsewhere, please add both items to your cart.




When will I receive my framed art?


You can expect to receive your framed wall art within about 5 to 12 business days from order to delivery, including shipping time.





FAQs